MONTHLY SUBSCRIPTION CONTRACT
By signing up for our monthly social media services subscription program, you acknowledge and agree to the following terms:
1. *Subscription fees:*
Your subscription will incur an initial and recurring payment at the current subscription rate. You will be responsible for all recurring charges, including those processed by Groimpact after the payment card expiration date, until cancellation.
2. *Automatic renewal:*
For subscriptions that automatically renew, Groimpact may charge your chosen payment method periodically without further authorization. This authorization will remain in effect until you provide prior notice to terminate or change your payment method. Such notice will not affect any charges submitted prior to Groimpact’s reasonable processing.
3. *Automatic monthly renewal:*
Your subscription will automatically renew for consecutive monthly periods. Your payment method will be charged for each consecutive monthly period at the then-current subscription rate until you cancel the monthly subscription renewal.
4. *Cancellation policy for monthly subscription renewals:*
To cancel your monthly subscription, you can do so directly through our website at any time. Alternatively, you can send a cancellation request to info@groimpact.com at least two weeks in advance. Your subscription will be terminated immediately once the cancellation is processed. Thank you for choosing Groimpact.
5. *Refund Policy
Eligibility for Refund
- The service must have been used as intended during the refund period.
- You must provide valid reasons for your dissatisfaction, supported by evidence if applicable.
- The service was misused or not utilized.
- The refund request is made after the 7-day period.
How to Request a Refund
- Full name.
- Date of purchase.
- Reason for requesting a refund.
- Supporting evidence (if applicable).
Refund Process
- Approved refunds will be processed within 7 business days of approval.
- Refunds will be issued to the original payment method used at the time of purchase.
Exclusions
- Refunds are not available for:
- Partial use of services beyond the 7-day period.
- Cases where the service terms were violated.
- The satisfaction guarantee applies only to the first 7 days of service and requires clear evidence of no results. Refunds are not applicable if the client fails to follow recommended guidelines, engages in prohibited activities (e.g., bots or fake engagement), or cancels prematurely.
Contact Information
